primedocs case studies

City Chancellery Optimizes Document Creation and CD with primedocs

Written by Primedocs | Mar 18, 2026 2:39:27 PM

Initial situation

Given the high volume of documents, the chancellery was looking for a solution to make working in Microsoft applications more efficient, to support controlled content creation and to ensure a consistent municipal corporate design.

primedocs supports document creation directly within the familiar Microsoft applications. Winterthur’s city chancellery uses primedocs modules in Word, Outlook, PowerPoint and Excel to centrally provide standardized templates, authorized text modules, consistent email signatures and authoritative layout specifications. It enables employees to create documents more quickly while ensuring that content and appearance automatically comply with applicable guidelines.

Another key focus is correct content creation: centrally managed and approved text modules ensure that relevant wording is used consistently and correctly.

In addition, the chancellery is integrating a GEVER system interface to embed document processes into the city’s existing IT infrastructure and enable end-to-end, frictionless workflows.

By using primedocs, the city chancellery is establishing a future-proof foundation for efficient, structured and compliant document creation in day-to-day administrative work, thereby supporting a modern and high-performing public administration.

Further information and features of the primedocs template management software for Microsoft 365 products, please see our feature catalogue.